Logistics

Our logistics department provides effective order processing and management from every shipment’s point of origin to its delivery.

Big Bear’s logistics team works closely with our sales, purchasing, and administrative departments, as well as transportation firms, to safely and efficiently deliver your order, on time and on budget!

Large-scale, complex business operations, such as shipping and receiving, require strategic and detailed planning. Luckily, our logistics department is as effective at managing this process as a bear is at finding honey!

Need Help With Freight?

We offer competitive pricing and can assist with nationwide pick-up and delivery services. CONTACT US to learn more!

1. Sourcing

With Big Bear, the logistics process begins when an order is submitted to the sales team. After the order has been placed, we confirm that the items are in stock in the requested quantities and sizes.

2. Production

Our logistics department negotiates rates and arranges shipment – whether by truck, rail, or barge – to meet your specific delivery needs. The team will then monitor the project while any custom preparations or fabrication work is completed.

3. Administrative & Quality Control

At this stage of the process, all products are thoroughly quality-checked. We ensure that the order has been fulfilled accurately and then prepare the necessary transportation documentation and permits, adhering to state and federal laws and ensuring that load weight limits aren’t exceeded.

4. Delivery

Once the order has been loaded and shipped, one of our logistics coordinators will be in contact with you to provide status updates and answer any questions during transit. Each shipment is closely tracked until the delivery has been made safely and on time!

Shipping Hours

Monday – Friday: 7:00 a.m. – 3:00 p.m. PDT

Our shipping hours may change due to inclement weather or other unexpected circumstances, so please contact our logistics department directly at 405-534-5738 for more information.